PGP Desktop 9.x
Voluntary Product Accessibility Template

The Voluntary Product Accessibility Template (VPAT) below describes features of the PGP® Desktop 9.x product line that establish compliance with Section 508 of the Americans with Disabilities Act. It explains how PGP Desktop 9.x is compliant, provides appropriate accessibility features, and works with the accessibility capabilities of the underlying Microsoft® Windows® and Apple® Mac OS® operating systems.

This VPAT includes sections 1194.21 and 1194.41 of the Electronic and Information Technology Accessibility Standards published in 36 CFR Part 1194. Section 1194.21 covers software applications and operating systems, and section 1194.41 covers information, documentation, and support.

Many features of PGP Desktop are embedded in other applications or the operating system. For example, PGP Desktop provides buttons for encrypted and signed electronic mail within an email program. PGP® Whole Disk Encryption and PGP® Virtual Disk provide an encrypted disk drive that is used within the operating system as any other removable volume would be used. Consequently, by its very nature, PGP Desktop provides the same Section 508 compliance as the underlying system.

Based on the information presently available about Section 508 and known industry standards, PGP Desktop 9.x substantially complies with the compliance criteria set forth by the Access Board, solely to the extent described therein. This statement relies and is contingent upon the following assumptions:

1. The product is used in accordance with its accompanying software license and associated documentation
2. Any assistive technology used with the product complies with the criteria
3. All products used in combination with the product are compliant (PGP Corporation cannot warrant any third-party products' compliance with the criteria.)

Even when applying generally accepted tests existing at this time, accessibility problems may still arise in software products. Should any such problems arise, the remedies available shall be subject solely to those terms and limitations (including those relating to warranty duration) defined in the applicable end user license agreements for the product.

Please also note that section 1194.3 specifically exempts "...any electronic and information technology operated by agencies, the function, operation, or use of which involves...cryptologic activities...". Although this exemption may be applicable to PGP Desktop 9.x, PGP Corporation has nonetheless created this VPAT to show its commitment to Section 508 compliance.

Software Applications & Operating System Criteria	Reference	Remarks, Scope, etc.
Product functions can be operated from a keyboard; text results returned for text functions	1194.21(a)	PGP menus can be operated from a keyboard. Text-based operations return text-based results. Dialog boxes work with operating systems' native text accommodations.
Application works with and does not disrupt accommodation features	1194.21(b)	PGP Desktop works with the base operating system's accommodation features and with other add-on systems.
Application has screen indications of focus and can be programmed or scripted	1194.21(c)	PGP focus uses standard mechanisms to give focus indication. Focus can be driven using basic operating system accessibility scripting.
UI element information	1194.21(d)	Visual information is available in visual panes or in information panels with text.
Consistent use of color and images.	1194.21(e)	PGP Desktop uses consistent images and visual elements across the entire product.
Text information exposed through standard interfaces	1194.21(f)	PGP Desktop uses standard operating system mechanisms for displaying text.
Application does not override user's color and contrast settings	1194.21(g)	PGP Desktop uses the standard operating system features and does not override them.
Animated information is available in non-animated form	1194.21(h)	PGP Desktop does not use meaningful animations.
Color-coding is not the only means of providing information	1194.21(i)	PGP Desktop uses non-color means to distinguish visual elements.
A range of color and contrast settings is available	1194.21(j)	PGP Desktop uses the standard operating system mechanisms for color and contrast. It does not provide any of its own.
Blinking elements blink between 2 and 55 cycles per second	1194.21(k)	PGP Desktop does not use blinking elements.
Electronic forms permit accessibility features	1194.21(l)	PGP Desktop uses the standard operating system accessibility features. These can drive any forms entry.

Information, Documentation, & Support Criteria	Reference	Remarks, Scope, etc.
Support documents available in a variety of media	1194.41(a)	PGP documentation is available in PDF format, which can be viewed online or printed.
End users have access to accessibility documentation at no extra charge	1194.41(b)	All PGP documentation is available at a consistent price.
Support services accommodate the communication needs of end users with disabilities	1194.41(c)	PGP Support services can support voice or text via phone calls, the Web, or email.