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The PGP Support Portal (available at http://support.pgp.com) includes:
PGP KnowledgeBase
Using both keyword queries and guided support wizards, PGP customers have round-the-clock access to detailed technical support documents. PGP Support customers with paid technical support have special access to the most recent and updated KnowledgeBase documents.
FAQ & Tutorials
The PGP Support Portal includes access to product FAQ and step-by-step tutorials to help address common issues.
User Forums
PGP Corporation provides user forums free of charge as a place for communities of PGP users to discuss their successes and challenges while implementing and using PGP products. The primary intent of these forums is to facilitate customer-to-customer interaction. While the forums are moderated by PGP personnel, and PGP employees will respond to posts from time to time, this is not PGP Technical Support and there is no guarantee that someone from PGP will respond to posts. The official place to obtain technical assistance is at https://support.pgp.com. |
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 | | "We ran into some minor issues when we set up the system. PGP Support responded quickly and effectively, allowing us to fix the problem in no time." – Jacob Mays, Assistant Vice President, Information Systems, Stillwater National Bank |  | |
