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PGP® Support annual agreements provide organizations with a range of features to meet their technical assistance and business continuity requirements.

 
PGP® Basic Support
PGP® Premium Support
PGP® Gold Support
PGP® Platinum Support
Annual Agreement
Telephone Call Me Back, Email & Web
8 X 5
 
 
 
24 X 5
 
 
 
24 X 7
 
 
Call Me Back
(24-Hour Response)
 
 
 
Call Me Back
(2-Hour Response)
 
 
Call Me Back
(1-Hour Response)
 
 
 
Technical Account Manager
 
 
 
Technical Training (Classroom)
 
 
 
Direct Dial Access
 
Weekend Telephone Access - Critical Issues