Flexible Options For Professionals
PGP Support offers prepaid support options for individuals worldwide: Both options provide access to PGP Support Engineers during normal business hours. Customers with PGP Prepaid Incident Support can also contact PGP Support Engineers by email and the Web. 30-Day Installation Assistance
Included with the purchase of PGP Desktop Home, 30-Day Installation Assistance provides customers assistance with installation and configuration. This complimentary assistance expires 30 days from the date of license purcase. PGP Prepaid Incident Support
To ensure access to technical assistance, PGP Support offers Prepaid Incident Support. A PGP Support incident is a single, specific technical issue–based request for support. Customers purchasing PGP Prepaid Incident Support can contact PGP Support by telephone Call Me Back, email, or the Web during normal business hours. Customers also have full access to the PGP Support Portal, including the PGP Knowledge Base, FAQ and Tutorials, and the PGP User Forums. Prepaid Incident Support Packs are available for immediate purchase from the online PGP Store.
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