PGP Support – Small & Medium Business Programs

Consistent Support
PGP Support offers annual support agreements that assist growing businesses worldwide:

• PGP Basic Support
• PGP Premium Support

Both options provide access to PGP Support Engineers by telephone Call Me Back, email, and the Web. Customers also have full access to the PGP Support Portal, including the PGP Knowledge Base, FAQ and Tutorials, and the PGP User Forums. PGP Basic Support and PGP Premium Support are included as part of PGP Maintenance offerings.

PGP Basic Support
PGP Basic Support provides customers access to PGP Support Engineers and the PGP Support Portal. PGP Support Engineers are available by telephone Call Me Back, email, and the Web 8x5 during normal business hours.

PGP Premium Support
PGP Premium Support provides enhanced accessibility, with round-the-clock 24x5 availability to enhance the organization's operational readiness during the business week.